Contact Us

Thank you for visiting Shelvora. Our customer support team is here to help with questions regarding our products, orders, shipping, returns, refunds, or other store-related matters.

Customer Support

Email: support@shelvora.shop
Phone: (289) 555-0136

Mailing Address:
Shelvora
1389 Rue de l'Estérel
Québec, QC G3J 1W4
Canada

When contacting us regarding an existing order, please include your order number and the email address used when placing your order. This helps us locate your purchase and assist you more efficiently.

Order & Shipping Support

If you have questions regarding your order status, delivery, or shipping information, please contact us at support@shelvora.shop.

Our standard estimated delivery timeframe is 7–10 days, although circumstances outside our reasonable control may occasionally affect delivery times.

Returns & Refunds

We offer eligible customers free returns and refunds within 30 days, subject to the conditions outlined in our Return & Refund Policy.

If you would like to request a return, please contact support@shelvora.shop before returning your product so our team can provide the appropriate instructions.

Product Questions

Need help choosing an organizer or determining whether a product is suitable for your space? Contact our customer support team with your question. Where relevant, including cabinet or storage-area measurements can help us provide more useful guidance.

We appreciate your interest in Shelvora and look forward to assisting you.