Terms of service
Terms of Service
Last Updated: August 27, 2026
These Terms of Service govern your use of shelvora.shop and purchases made through the Shelvora online store.
Throughout these Terms, “Shelvora,” “we,” “us,” and “our” refer to the operator of shelvora.shop. By accessing our website or purchasing products through our store, you agree to these Terms, subject to applicable law.
1. Online Store Terms
By using our website, you confirm that you have the legal capacity required under applicable law to enter into transactions through the store or that you are using the website under appropriate authorization or supervision.
You may not use our website or products for unlawful or unauthorized purposes.
2. Product Information
We make reasonable efforts to present product descriptions, photographs, specifications, dimensions, colors, and other information accurately.
However, product appearance may vary slightly depending on screen settings, lighting, manufacturing variations, or other reasonable factors.
Customers are responsible for reviewing available product measurements and specifications before purchasing, particularly where an organizer must fit within a specific cabinet, shelf, or storage space.
3. Prices
Product prices are displayed on our website and may be changed from time to time without prior notice.
The price applicable to an order will generally be the price displayed when the order is submitted, subject to correction of obvious errors and applicable law.
4. Orders
We reserve the right, where legally permitted, to reject or cancel an order for legitimate reasons, including suspected fraud, payment authorization problems, incorrect pricing, inventory issues, or shipping restrictions.
If we cancel an order after payment has been successfully collected, the applicable amount will be refunded.
5. Payment
Customers agree to provide current, complete, and accurate billing and payment information.
Payment methods available at checkout may vary depending on location, currency, and the payment services supported by our store.
6. Shipping
Shelvora provides free worldwide shipping to destinations we are able to serve.
Our standard estimated delivery timeframe is 7–10 days. Delivery estimates are provided in good faith but are not absolute guarantees.
Customs processing, severe weather, transportation disruptions, incorrect delivery information, carrier delays, or circumstances outside our reasonable control may affect delivery.
Additional details are available in our Shipping Policy.
7. Returns & Refunds
Eligible purchases are covered by our 30-day free return and refund policy.
Customers should review our Return & Refund Policy for eligibility requirements, procedures, and additional information.
8. Intellectual Property
Unless otherwise stated, website content associated with Shelvora, including original text, branding, graphics, logos, page designs, and other proprietary materials, is owned by or licensed to Shelvora and protected by applicable intellectual property laws.
You may not reproduce, distribute, commercially exploit, or republish protected materials without authorization except where permitted by law.
9. Third-Party Services
Our store may rely on third-party providers for services such as payments, website hosting, analytics, fulfillment, and delivery.
Third-party services may be governed by their respective terms and policies.
10. Prohibited Uses
You may not knowingly use our website to engage in unlawful activity, distribute malicious code, interfere with website security, attempt unauthorized access, infringe intellectual property rights, or engage in fraudulent activity.
11. Limitation of Liability
To the maximum extent permitted by applicable law, Shelvora will not be liable for indirect, incidental, special, or consequential losses resulting from use of the website or products where such liability may lawfully be limited.
Nothing in these Terms excludes liability or consumer rights that cannot legally be excluded or limited.
12. Changes to These Terms
We may update these Terms from time to time. Updated Terms will be published on this website with a revised “Last Updated” date.
13. Governing Law
These Terms will be interpreted in accordance with applicable laws governing our operations, without limiting mandatory consumer rights available to customers in their jurisdiction.
14. Contact Information
Questions about these Terms may be sent to:
Shelvora
1389 Rue de l'Estérel
Québec, QC G3J 1W4
Canada
Email: support@shelvora.shop
Phone: (289) 555-0136